Planning webpages - user experience survey

Overview

As part of a SEPA-wide website modernisation, our planning webpages are being updated later this year. To assist with this, we are seeking feedback on the user experience of our current webpages. We are specifically looking for feedback on how stakeholders use our planning webpages, how useful and easy to navigate they are, as well as any specific improvements that could be made to improve the overall customer experience.

We would welcome feedback from all stakeholders who use our planning webpages to access relevant planning information. This feedback will be analysed and used to help shape our updated planning webpages.

Please note that we are seeking feedback on the user experience of our planning webpages only and not looking for comments on our Guidance/Advice notes at this stage. 

Responding to this survey

You can respond to this survey online. This should only take about 5 minutes. Responses should be submitted to us by 9 March 2026. 

If you would like this document in an accessible format, such as large print, audio recording or braille, please contact us by emailing equalities@sepa.org.uk or telephone 0300 099 6699.